Patient Services Representative
HOURS: Monday - Friday, hours vary between 6:00 am - 5:00 pm. No weekends, overnights, holidays
GENERAL SUMMARY OF DUTIES:
The Patient Services Representative performs general business office functions that may include some or all of the following:
Charge capture and over-the-counter payment posting;
Insurance verification and eligibility;
Counseling patients and families on insurance and payment issues prior to surgery.
Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
Registers patients in the system.
Collects and revises all patient insurance information.
Collects co-pays, deductibles and other out of pocket amounts at the time of service.
Posts approved adjustments to patient accounts.
Balances receipts, reconciles daily work batches and prepares audit trail.
High school diploma or GED required.
College degree a plus.
Two years minimum front office experience in a medical environment.
NextGen experience preferred
$16.00 - $23.00 per hour, based on skill and experience level.
For Benefit Eligible Roles, Standard Benefits include:
Health and dental insurance
Life & Disability Insurance
Paid Time Off
401(k) plan with employer match
Flexible spending accounts
Additional optional benefits