Student Basic Needs Navigator
Walla Walla Community College
Walla Walla, WA
Full-time
Education
Posted on May 3, 2024
Student Basic Needs Navigator
Walla Walla Community College
Salary: $55,000.00 - $62,227.00 Annually
Job Type:
Job Number: 2024-001334
Location: Walla Walla, WA
Department: STUDENT SUCCESS CENTER
Closing: Continuous
Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services.
Description
Walla Walla Community College (WWCC) is seeking applicants for a Student Basic Needs Navigator position at the Walla Walla campus.
At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. We have identified three core themes that describe the fundamental aspects of the College's mission by translating it into practice: Student Success, Strong Communities, and Resource Stewardship. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.
General Description:
The Basic Needs Navigator works as part of a team of Educational & Career Navigators who support student success by providing information and assistance with a variety of student supports. This position will provide a central point of contact for programs and services designed to address students' basic needs such as food, housing, health care, etc. The Basic Needs Navigator will also work to enhance collaborations with community partners and increase college resources which support low-income students.
Essential Functions:
Direct Student Support
- Establish positive and trusting relationships with students.
- Coordinate services that increase students' basic needs security and support academic persistence and success.
- Identify and assist with access to potential sources of funding and in-kind support to enhance students' opportunities to complete programs of study.
- Foster student accountability, self-advocacy, self-awareness, and effective use of resources.
- Serve as an advocate for students in their relationships with instructors, administrators, and college and community resource staff.
Coordination and Communication
- Establish and maintain effective working partnerships with multiple stakeholders including funding sources, campus departments, community partner agencies, and prospective employers; work collaboratively and maintain regular communication in order to maintain and strengthen student support network and training pipeline.
- Develop opportunities for students to gain real-world information and exposure to targeted career pathways.
- Coordinate and collaborate with other college departments and community agencies for the purpose of enhancing student resources and support.
- Attend academic advising trainings, department and division meetings.
Expanding Resource Availability
- Work collaboratively with Student Success Center colleagues and other College departments and/or programs to ensure students have access to supportive services including screening and referral to Workforce eligibility programs and other types of academic and non-academic supports.
- Track and report student participation and progress in various eligibility program services.
- Coordinate with community agency partner staff to enhance student access to community resources and increase campus-based services.
Competencies
- Excellent communication skills across various educational and cultural levels while using written, electronic, and verbal methods.
- Excellent customer service and teamwork skills
- Strong interpersonal skills and cultural competency; ability to establish and maintain effective working relationships with the college, the community, industry, and media contacts.
- Enthusiastic, energetic, self-motivated, and creative.
- Strong organizational skills.
- Ability to represent the College in a positive, professional manner.
- Ability to assume responsibility and deal effectively with problems; exercise good judgment when making decisions.
Required Qualifications:
Additional qualifying experience may be substituted for required education at the college's discretion.
- Bachelor's degree in social or behavioral science or closely related field, OR Associate's Degree AND two years of experience working with at-risk populations.
- Experience working with disadvantaged, at risk, and multi-cultural populations.
- Experience using workplace technologies (Microsoft Office and database programs).
- Demonstrated flexibility and ability to accommodate multiple stakeholders with various interests and needs.
Preferred Qualifications:
- Experience working with community partner agencies desired
- Bi-lingual (English/Spanish)
You don't check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you're excited about this opportunity but your experience doesn't align perfectly with every single qualification in the job description, we encourage you to still consider applying.
Conditions/Terms of Employment
This position is in a bargaining unit for which AFT is the exclusive representative.
This is a full-time overtime eligible professional position. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Official college transcripts required at time of hire. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. The college is a tobacco free institution.
Work Environment/Physical Demands/Travel Required:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The typical work area includes office setting, classrooms, partner institutions, and co-location sites for outreach and marketing activities.
- Position requires movement between various buildings on campus creating exposure to weather.
- Some in-state travel is required and may include occasional overnight stays.
- Ability to sit, walk or stand for extended periods of time.
- Ability to operate a computer keyboard, multi-line phone, handle individual papers, write and take notes, prepare informational and marketing materials.
- Ability to hear normal speech, speak and hear on the telephone, and speak in person.
- Vision sufficient to read documents, computer screens, perform close up work; ability to adjust focus frequently.
This position work schedule will typically be Monday through Friday 8-hours each day. During the summer, work schedule is Monday through Thursday 10-hours each day.
Compensation:
Annual salary range for initial placement based on the represented exempt salary schedule: $55,000-62,227. The college has an excellent benefit program including paid sick leave; paid vacation leave; medical, dental, life, and long-term disability insurance; retirement and two optional deferred compensation programs. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP). All administrative exempt staff set aside 1% of their gross salary in a Health Reimbursement Arrangement (HRA) (VEBA). All exempt employees are required to participate in this program. Walla Walla Community College requires all employees to participate in direct deposit for payment of salary.
Required Application Materials
This position will remain open until filled. To be included in the initial screening, applications should be received by May 19, 2024. To qualify for consideration, applicants must meet required qualifications and competencies and submit a complete application packet, which includes the following:
- Online NEOGOV application
- Cover letter
- In the cover letter, detail your interest in the Student Basic Needs Navigator position at the Walla Walla Campus. Please describe any professional experience, training and educational background that makes you an ideal candidate.
- Resume
- Names and contact information for three professional references
- Answers to three (3) supplemental questions
- Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.
Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at support@governmentjobs.com.
WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.
Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact Brooke Marshall, JD/Vice President of Human Resources/Title IX Coordinator/Section 504 Compliance (509) 527-4300 - TDD (509) 527-4412, email brooke.marshall@wwcc.edu, address: 500 Tausick Way, Walla Walla WA, 99362.
To apply, please visit https://www.schooljobs.com/careers/wwcc/jobs/4494885/student-basic-needs-navigator
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